Returns & Exchanges

At BOSTANTEN, we stand by the quality of our leather goods and offer a 30-day return window for items in their original, unused condition. If you are not completely satisfied with your purchase, we are here to assist with a seamless return or exchange process.

Return Process

• 1.
  Initiate Your Request

  Contact our customer support team or visit our online returns portal with your order number and email address to start the process.

• 2.
  Prepare the Package

  Securely pack the item in its original packaging, ensuring all tags, dust bags, and accessories are included to qualify for a full refund.

• 3.
  Ship the Item

  Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned item, your refund or exchange will be processed within 5-7 business days to your original payment method.